Aggregation

All the information you need to clarify your doubts about invoices, technical faults or the use of MEO Energia services.

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Aggregation

  • How do I know that my contract is already active and when will I receive the self-invoice?

    As soon as your contract is active and you are selling surplus energy, you will receive a confirmation e-mail. In addition, you will be invoiced quarterly, as indicated in the contract.

    MEO Energia is responsible for issuing the invoice and paying the amount presented. This payment will be made by bank transfer to the IBAN mentioned in the contract, 30 days after the date of issue of the invoice.

    It is important to note that if you are aMEO Energia customer for energy consumption, you will receive two invoices, one for energy consumption and one for production (self-billing). It is not possible to deduct the amount of energy produced from your regular MEO Energia bill.

  • Conditions for participating in the surplus sale?

    To sell your surplus production to MEO Energia :
    • be a customer 
    • be aMEO Energia customer
    • have an injection power greater than 1kW.
     
    customer MEO Energia is a Producer who has entered into a contract with MEO Energia Comercialização de Energia, S.A. for the supply of electricity to the address identified in this Contract, for the period during which the contract remains fully valid and in force.
     
    customer is a Producer who has entered into an electronic communications contract with MEO – Serviços de Comunicações e Multimédia S.A. an electronic communications contract with M5/M4, M3, and M2 bundles , except for Fixed Telephone Service and prepaid and postpaid mobile tariffs without associated MEO fixed service and Global Connect Pack, at the CPE address CPE in this Contract and during the period in which the same contract remains fully valid and in force.
     
    If you aren't yet a member of customer MEO Energia , sign up using the online form or call800 028 028.
    If you are not yet customer , find out how to sign upor contact the support lines (see the plan).
  • What is the aggregation business and who can join?

    The aggregation business consists of selling surplus energy production (solar, wind, hydroelectric) to an electricity trader.

    Any customer sign up, whether as an individual or a business, provided they arecustomer MEO Energia MEOcustomer .

    If you are already selling your surplus to another company, you can switch to MEO Energia. However, you should check the termination conditions of your contract. Once the contract has ended, you can complete thesign-up process.
  • Do I need to notify the AT?

    Yes, you must communicate the SAF-T file by the 5th of the month following the month of self-invoicing and, in the remaining months, you must communicate the absence of invoicing, if your only activity is CAE 35123.

    You will receive the SAF-T file by email on the first day of the month following the self-invoice.
    MEO Energia is responsible for issuing the SAF-T file.


    1. Enter the portal e-invoice 
    e-invoices website



    2. Select the "Issuer" option

    Entry options on the e-invoices website


    3. Authenticate and click on "Authenticate".

    Authentication of the e-invoices website



    4. If you want to submit the SAF-T file, in the section entitled "File Communication", select the "Send File" option.
    or
    If you want to report the lack of invoicing, in the section entitled "Monthly report for lack of invoicing", select the "Report" option.

    Issuing information on the e-invoices website


    5. If you want to send the SAF-T file , fill in the data regarding the Year and Month of Issue. Then, select “Choose file” and search for the SAF-T file that was sent by MEO Energia . Finally, select the “Send” button. 
    Submitting a SAF-T file


    If you want to report the absence of invoicing, select the month and then click on the "Ok" button.
    communication of no invoicing

  • How do you get your proof of opening?

    The activity is opened with the Tax Authority, using the NIF on your operating certificate, with the CAE for the sale of solar energy 35123. 
     
    Note: In order to benefit from the most advantageous plan , you will have to open an activity under the same NIF as your MEO and/or MEO Energia service. 
     
     
    You can do this online at portaldasfinancas.gov.pt under "Todos os Serviços" > "Iniciar de Atividade". Alternatively, you can go in person to a tax office.
     
    You must download the proof of business registration (the document submitted to MEO Energia be current—dated within the last 6 months). 
     

    For more details, visit theePortugal website.


    Important: prints of the document are not accepted.

  • What documents do I need to join?

    • Operating certificate / Mere prior communication (MCP) / E-mail from DGEG giving provisional authorization to start operating (with valid date -> 3 years from communication of authorization)
    • Proof of business registration (current, issued within the last 3 months) or Certificate of Commercial Registration (CRC) for producers with 5x tax identification numbers (both with CAE code 35123)
    • Proof of registration of self-billing agreement (with MEO Energia TIN)
    • Proof of IBAN (identifying the name of the holder)



  • I already have an activity open, but I don't have the certificate. How can I get a certificate to open my business?

    1. Log in tothe Finance Portal 
    2. In the side menu click on "All Services".

    Finance Portal menu


    3. Enter the "Site Map" and scroll until you find the field entitled "Activity Change". 
     Map of the Portal das Finanças website

    4. In the "Change of Activity" field, select the "Get Proof" option.
    Change of Activity" field on the Finance Portal


    5. By clicking on the option above you will find the document relating to the opening of activity. Download it by clicking on the button highlighted in blue (the document submitted to MEO Energia must be current - less than 3 months old).
    Activity declarations on the Finance Portal


    Important: prints of the document are not accepted 


  • How do I obtain a certificate of registration for a self-billing agreement?

    1. Log in tothe Finance Portal
    2. In the search bar, search forTV shows
    3. Then, in the column headed "Communication of self-billing TV shows with agreement", select the option "Communication of Documentary TV shows ".


    4. Do scroll until you find "Register Agreement" and click on "Register"


    5. You must then enter the MEO Energia NIF (506743357), the date, authorize and finish by clicking the "confirm" button.



    6. Finally, take a screenshot containing the following information and save it as a PDF. 





  • How to obtain your Operating Certificate/Mere Prior Communication (MCP)?

    1. Access theDGEG website- Application Portal 
    2. Log in to your Personal Area
    DGEG Website - Application Portal 
    DGEG Login - Application Portal


    3. In the top bar, select the "Energy" option and then the "MCP Consultation" option.
    DGEG website menu - Application Portal


    4. Then click on the pencil icon 
    Note: if the "STATUS" field has a pending status, contact the responsible entity, mentioned after the "status" field, in order to obtain the document. You will not be able to join until you have the MCP. If no registration appears, we suggest you contact the DGEG.
    MCP consultation screen

    5. Finally, by selecting the "Declaration" icon, you can download the document. 
    Downloadable MCP consultation screen


    Example of MCP: 

    MCP example



  • Can I join with a Small Production Unit (SPU), micro and/or mini-production?

    At the moment we only contract with self-consumption production units (UPAC). 

    However, you can convert a UPP/micro or mini-generation system to a UPAC system by making a few technical modifications. Find out whattechnical modifications are required for the installation.



  • Can I enter into a contract with MEO Energia to sell surplus electricity if I am part of a collective self-consumption group or an EGAC?

    No. MEO Energia ’s surplus sales contract MEO Energia available only to individual producers who are not part of a collective self-consumption arrangement, a Renewable Energy Community (CER), or a Collective Self-Consumption Management Entity (EGAC).

    If you sign the contract and later join an EGAC, a collective self-consumption group, or any other energy-sharing structure that is incompatible with this product, you must notify MEO Energia. In that situation, you will no longer meet the conditions required to maintain the contract, and MEO Energia terminate the surplus energy sales contract immediately.