Technical Support

All the information you need to clarify your doubts about invoices, technical faults or the use of MEO Energia services.

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MEO Stores

Visit us in our stores from the north to the south of the country.

MEO Stores

Helpline

800 028 028

Available on weekdays from 9 a.m. to 9 p.m.
Free call, exclusive to MEO Energia.

Electrical faults

800 506 506

E-Networks Distribution.
Available 7 days a week, 24 hours a day.
Free call.

Contact form

For questions related to electricity and mobility, fill in the form.

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Useful Information

Electricity

tariffs

Fixed Tariff
Dynamic Tariff

Standardised Information Sheet

Fixed Tariff
Dynamic Tariff

General Conditions

Fixed Tariff
Dynamic Tariff

Electric mobility

tariffs

Fixed Tariff
Dynamic Tariff

General conditions

Fixed Tariff
Dynamic Tariff

Mobility Invoices

  • What do the bills look like, and how do I pay them? Can I pay for electricity and mobility on the same bill?

    The electric vehicle bill is separate from the electricity bill. Electric vehicle bills include the following items (excluding VAT):
    • top-up
      • Energy prices
      • EGME tariff
    • OPC costs
    • IEC


    The portion relating to the OPC ( top-up Point Operator), which includes the EGME tariff applicable to top-up point operators to cover the costs of their regulated activity, corresponds to the service of making the top-up point available and includes the costs associated with providing this service, the limit of which depends on the use of the top-up point. This portion will be included in the invoice sent to customers by their suppliers and subsequently transferred to the respective OPCs.

    Payment is made exclusively by Direct Debit.