Help | MEO Energia

All the information you need to clarify your doubts about invoices, technical faults or the use of MEO Energia services.

my MEO App

The new customer app that has what you need, inside and outside the home.

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Screenshots of the my MEO app

More help?

Talk to us or go to a MEO store

MEO Stores

Visit us in our stores from the north to the south of the country.

MEO Stores

Helpline

800 028 028

Available on weekdays from 9 a.m. to 9 p.m.
Free call, exclusive to MEO Energia.

Electrical faults

800 506 506

E-Networks Distribution.
Available 7 days a week, 24 hours a day.
Free call.

Contact form

For questions related to electricity and mobility, fill in the form.

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Useful Information

Electricity

tariffs

Fixed Tariff
Dynamic Tariff

Standardised Information Sheet

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Dynamic Tariff

General Conditions

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Dynamic Tariff

Electric mobility

tariffs

Fixed Tariff
Dynamic Tariff

General conditions

Fixed Tariff
Dynamic Tariff